Case Study: Carnaby Vintage streamlines multichannel order processing with ChannelGrabber

Coordinating the best of British Fashion for Carnaby Vintage with channelgrabber

Carnaby Vintage, an online fashion retailer specializing in vintage music-inspired clothing, faced significant challenges manually managing its inventory and orders across its own EKM webstore, Amazon, and eBay. The home-based business, run by a single operator, struggled to synchronize stock levels to prevent overselling, a problem that was especially difficult to handle during high-volume sales periods and with limited storage space.

ChannelGrabber provided a unified solution by integrating all three sales channels into a single management platform. The system automated order processing, synchronized inventory to automatically pause listings when stock was low, and integrated with Royal Mail to automatically upload parcel tracking numbers. This saved the owner between one to two hours per day in manual work, reduced order processing to under a minute, and provided essential support, allowing him to focus on growing the business.

Carnaby Vintage

Sean Awcock

Despatch Manager Online (DMO)