Case Study: TOM-group achieves 130% marketplace revenue growth with ChannelEngine

TOM-group - Customer Case Study

TOM-group is a Dutch international e‑commerce company in non‑food categories with over 200,000 SKUs, selling through webshops, dropship partners and marketplaces. Facing rapid growth after splitting off TOM Marketplaces, they needed flexible integration software to scale across Europe, reduce their in‑house developers’ workload, and give the business unit direct control over marketplace integrations — a need they addressed with ChannelEngine’s integration platform.

ChannelEngine migrated TOM’s marketplaces starting Q4 2019, requiring only a product feed and one API integration from TOM’s developers while providing strong support and intuitive attribute mapping. As a result, TMP increased product listings and content quality and saw revenue grow 130% in 2020 versus 2019 YTD; they added Amazon NL, are planning expansion to more marketplaces, and won the Marketplace Seller Award 2020 — outcomes TOM attributes in large part to ChannelEngine.

TOM-group

Tommy Kriellaars

Business Unit Manager