Case Study: AMZ PHD recovers $100K in lost Amazon revenue with ChannelEngine

How a premium apparel brand recovered $75K in lost revenue on Amazon

AMZ PHD helped a premium apparel brand selling on Amazon tackle hidden revenue loss caused by untracked shortages, pricing discrepancies, and time-consuming manual dispute handling. Using ChannelEngine’s Vendor Hub for recovery management, the brand gained better visibility into shipment and payment mismatches that had been going unnoticed across thousands of transactions.

With AMZ PHD’s dispute expertise and ChannelEngine’s automation, the brand streamlined claim detection, filing, and tracking, while recovering historical claims going back to 2019. The effort has already reclaimed $100,000 in lost revenue, achieved a 90% success rate on disputed shortages, and uncovered a recurring warehouse issue that was costing about $8,604 annually.

AMZ PHD

Greg Alexandrian

President and CEO