Channel Software Corporation
8 Case Studies
Case Study: Perry Mill Supply achieves big B2B eCommerce growth with Channel Software
A Channel Software Corporation Case Study
Small distributor gets big sales opportunities with a new B2B eCommerce site
Perry Mill Supply, a family-owned distributor of manufacturing and construction products, needed a better way to compete with larger chains and improve how it marketed to manufacturing customers. Its old website was little more than a basic placeholder, so it turned to Channel Software and its CSX eCommerce B2B platform to create a modern online buying experience.
Channel Software built a B2B eCommerce site integrated with Perry Mill’s Epicor Prophet 21 ERP and supplier inventory data, giving customers real-time pricing, availability, invoices, and account information while streamlining order processing. The result was fewer backorder issues, reduced calls and emails to sales, improved inventory turns, lower fulfillment delays, and stronger sales opportunities—including new business from outside its usual territory—all without adding staff.
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Perry Mill Supply
Michael Hobbs
Operations Manager