Case Study: Gulf Coast Marine Supply achieves eCommerce growth with Channel Software

Fuels growth with eCommerce punchout capabilities and customer integration

Gulf Coast Marine Supply, a wholesale distributor of pipe, valves, fittings, instrumentation, industrial mill supplies, actuation, hose, and gasketing, needed a stronger B2B eCommerce experience to meet growing customer requests for punchout capabilities and better integrate with large buyers’ procurement systems. The company turned to Channel Software and its CSX eCommerce platform after reviewing options from its ERP provider, Infor Distribution SX.e.

Channel Software implemented a flexible, ERP-integrated B2B eCommerce solution with punchout, open quote conversion, responsive design, and an easy-to-use PIM system. The results included faster site management, easier training, improved customer relations, and greater control over pricing to help avoid short pay issues. Most of Gulf Coast Marine Supply’s eCommerce business now comes through punchout orders, and the company says the platform has driven strong customer traction.

Gulf Coast Marine Supply

Hugh O’Neill

Vice President of Finance