Case Study: United Bank for Africa achieves centralized portfolio visibility and streamlined project delivery with ChangePoint's Daptiv PPM

United Bank for Africa - Customer Case Study

United Bank for Africa (UBA) is a pan‑African financial services group serving over 7 million customers across 750 branches and subsidiaries in 20 countries. UBA’s Group and IT Program Management Offices lacked a consolidated portfolio inventory and clear visibility into projects, relying on spreadsheets and manual reports that hindered project initiation, tracking, budgeting and standardized reporting across the organization.

UBA selected Daptiv PPM by Changepoint (with PMOpartners) to standardize processes and centralize portfolio, project and resource data. After deployment, Daptiv provided configurable workflows, dashboards and real‑time reporting that automated the project lifecycle, improved tracking and issue resolution (notably for the Finacle 10 rollout), enabled benefit realization tracking, and raised UBA’s project and portfolio management maturity.

United Bank for Africa

Austin Osagie

Team Lead, Group Program Management Office