Case Study: Pivot Point achieves centralized project visibility and improved collaboration with Changepoint Daptiv PPM

Pivot Point - Customer Case Study

Pivot Point is a global leader in hair, skin and nail education with programs in more than 73 countries. The company had been managing projects with a mix of tools (Shared Plan Pro, FileMaker and Excel), which caused poor visibility, versioning issues, inconsistent access across Mac/PC and weak communications — driving the need for a single, user-friendly, SaaS-based collaborative solution.

Pivot Point selected and implemented Daptiv PPM (Changepoint) in about six weeks. The platform centralized schedules and documents, added version control and templates, and improved day-to-day visibility so managers see status in real time and teams get tasks weeks in advance. The result: clearer cross‑department communication, faster workflows, stronger individual and team performance, better freelancer collaboration and responsive vendor support.

Pivot Point

Tina Rayyan

Director of Production and Publishing