Case Study: LOOTOK achieves full project visibility and stronger client relationships with ChangePoint's Daptiv PPM

LOOTOK - Customer Case Study

Looktok is a New York–based business continuity management consulting firm that had been using a patchwork of tools (QuickBooks, Outlook, MS Project, Excel and desktop apps) to run projects and operations. That fragmentation made it hard to get a holistic view of work, financials and client activity, so Looktok sought a single solution to centralize project management, financial tracking and client reporting to improve relationships and decision-making.

Looktok implemented Daptiv PPM by Changepoint, building Dynamic Applications to track expenses, time, customer intelligence and project lifecycles, with companywide adoption for collaboration and reporting. The result was streamlined processes, much greater operational visibility and accountability, richer weekly client reports and improved client relationships—enabling faster, more informed business decisions and stronger financial control.

LOOTOK

Paul Borchard

Chief Operations and Financial Officer