Case Study: Illuminating Concepts achieves unified portfolio visibility and reduced project risk with Changepoint Daptiv PPM

Illuminating Concepts - Customer Case Study

Illuminating Concepts (IC) is a lighting and multi‑media design firm that creates theatrical, architectural and retail lighting solutions. As the business grew, IC struggled with information silos and inconsistent processes—teams relied on post‑it notes, whiteboards and spreadsheets, and there was no formal PMO or clear portfolio view to monitor project milestones, resources and key business objectives.

IC adopted Daptiv PPM by Changepoint across Design, Procurement and Billing/Accounts Receivable to centralize project data and communications. Using Resource and Team Manager views, dashboards and reports, the company gained a single source of truth, improved global visibility into project health, rebalanced workloads to reduce bottlenecks and risk, and established the foundation for better portfolio management and more informed decision‑making.

Illuminating Concepts

Ronda Lee

Project Management Coordinator