Case Study: City of Beverly Hills achieves on-demand reporting and streamlined project processes with ChangePoint (Daptiv PPM)

Beverly Hills - Customer Case Study

The City of Beverly Hills was hampered by an in‑house Access database that only produced quarterly reports, lacked needed functionality, and left each of its nine departments using different tracking methods. Leadership needed an easy‑to‑use, low‑maintenance SaaS solution that would streamline workflows, enable cross‑department collaboration, and provide robust, on‑demand reporting and budget visibility for executives.

Beverly Hills implemented Daptiv PPM by Changepoint, leveraging its SaaS model and Dynamic Applications to track capital projects, consultants and roughly 550 service indicators. The result was standardized processes, improved data integrity and accountability, real‑time reporting without analyst bottlenecks, reduced maintenance overhead, and a cultural shift that increased productivity and made it easier to share progress with residents.

Beverly Hills

Katie Lichtig

Assistant City Manager / COO