Case Study: Suvida Healthcare achieves 93% survey participation with ChangeEngine

Suvida Healthcare drives 93% survey participation with ChangeEngine

Suvida Healthcare, a multidisciplinary primary care program for Hispanic seniors, faced significant challenges in communicating with its diverse, multilingual, and distributed workforce. Before partnering with ChangeEngine, the company struggled with manual, inefficient processes that made it difficult to reach all employees, personalize messages, and measure the impact of their communications, creating a high administrative burden for the People Operations team.

By implementing ChangeEngine's internal communication platform, which included AI-powered personalization and multi-channel delivery, Suvida automated over 40 workflows and launched 21 branded programs. This solution drove remarkable results, including 93% survey participation, 100% open rates on leadership communications, and over 80% adoption of wellness challenges. ChangeEngine helped Suvida drastically reduce administrative hours, improve operational consistency, and turn internal communication into a measurable strategic advantage.

Suvida Healthcare