Case Study: Forward Financing doubles employee survey and recognition engagement with ChangeEngine

Forward Financing doubles employee survey and recognition engagement with ChangeEngine

Forward Financing faced the challenge of managing fragmented and manual processes for employee recognition and surveys, which created friction for employees and hindered data quality. They partnered with ChangeEngine to implement its employee engagement platform, specifically utilizing its Listen and Survey capabilities, to create a more centralized and streamlined program.

By using ChangeEngine, Forward Financing automated workflows, integrated employee data for precise targeting, and deployed Slack-native polls to reach their entire workforce. The solution resulted in a doubled engagement rate for their employee surveys and recognition programs, alongside achieving higher response rates and stronger event participation through more targeted outreach.

Forward Financing