Case Study: Marana Chamber of Commerce achieves time savings and increased member engagement with ChamberMaster

Marana Chamber of Commerce - Customer Case Study

The Marana Chamber of Commerce, a five-person staff serving over 570 members, faced time-consuming redundancies by maintaining data in Access, exporting to Excel, then rekeying into accounting software for monthly billing. To solve this, the Chamber evaluated alternatives and selected ChamberMaster for its streamlined data entry, flexibility, attention to detail, and ease of implementation.

ChamberMaster was implemented beginning in August 2013 and replaced the manual, duplicate workflows. As a result, Marana Chamber staff save time every month, can provide better service to grow the Chamber, track member activity to re-engage less active members, and use built-in billing reminders and reports. Members benefit from a dashboard for quick event sign-ups and networking, and the Chamber cites easier implementation and responsive support from ChamberMaster.

Marana Chamber of Commerce

Lizzie Kelley

Office Manager