Case Study: Little Falls Chamber of Commerce achieves streamlined member management and faster event processing with ChamberMaster

Little Falls Chamber of Commerce - Customer Case Study

Little Falls Chamber of Commerce, a historic chamber in Little Falls, MN with a three‑person staff that coordinates the long-running Little Falls Arts & Crafts Fair (600+ vendors), was bogged down by outdated Excel databases and manual processes for membership tracking, communications, invoicing and event registration. To modernize operations and reduce long workdays, the chamber selected ChamberMaster software.

ChamberMaster implemented a single database for member records, event registrations, mass emails, invoicing and payment tracking, converting the chamber’s Excel data in minutes without errors. The result: faster, more accurate communications, elimination of time‑consuming bulk mailings, online member self‑service for registrations and payments, and freed staff time—allowing the three‑person team to efficiently manage 600+ fair vendors, with responsive customer support from ChamberMaster.

Little Falls Chamber of Commerce

Debora K. Boelz

President / Chief Executive Officer