Case Study: Lafayette Chamber of Commerce achieves simplified billing and streamlined member management with ChamberMaster

Lafayette Chamber of Commerce - Customer Case Study

Lafayette Chamber of Commerce, led by Executive Director Vicki Trumbo, has grown to 400+ members as the city population expanded. The chamber struggled with an invoicing system and multiple disparate programs, so six years ago they evaluated vendors and chose ChamberMaster for a complete member database, simplified invoicing, and task tracking.

ChamberMaster consolidated billing and data management and added tools for tracking member statistics, online event registration, and email communication, which Vicki cites as the biggest improvements. The solution replaced several systems, streamlined invoicing and administrative tasks, and now supports the chamber’s 400+ members more efficiently—results Lafayette attributes to ChamberMaster.

Lafayette Chamber of Commerce

Vicki Trumbo

Executive Director