Case Study: Cornwall Chamber of Commerce achieves streamlined operations and stronger member recruitment with ChamberMaster

Cornwall Chamber of Commerce - Customer Case Study

Cornwall Chamber of Commerce in Redruth was struggling with three separate databases, numerous spreadsheets, and time-consuming repetitive administrative tasks after Paul Holmes joined the team. Holmes and Chief Executive Kim Conchie agreed the Chamber needed a unified solution and chose ChamberMaster, a member management platform, to address their fragmented systems.

ChamberMaster delivered an integrated website and back-office suite — including billing, CRM, events management, directory, reporting and social connectivity — eliminating the need for multiple databases and manual spreadsheets and improving member recruitment and retention. The Chamber reports streamlined operations, excellent vendor support (ChamberMaster serves 2,500+ chambers), no implementation problems, and the added confidence of a 100% money-back and data-return guarantee; Cornwall was the first Chamber in the UK to adopt ChamberMaster and others have since followed.

Cornwall Chamber of Commerce

Paul Holmes

Cornwall Chamber of Commerce