Case Study: Coopersville Area Chamber of Commerce streamlines membership, events, and payments with ChamberMaster

Coopersville Area Chamber of Commerce - Customer Case Study

Coopersville Area Chamber of Commerce, led by Executive Director Rose Zainea-Wieten, inherited the ChamberMaster system but wasn’t using it to its full potential. As a single employee managing 155 members, she needed guidance to learn the browser-based ChamberMaster platform and streamline membership, event and payment processes.

ChamberMaster provided hands-on support, regional training and recorded webinars, and the chamber implemented ChamberMaster’s Integrated Payment Processing. The result was consolidated credit-card handling (eliminating prior retail-association fees), growing member use of online event registration, easier on-site payments, improved financial checks-and-balances, and remote access—enabling one staff member to manage 155 members more efficiently and reduce administrative overhead.

Coopersville Area Chamber of Commerce

Rose Zainea-Wieten

Executive Director