Case Study: Ligentia Global automates WMS data and streamlines shipping with Chain.io

Ligentia Global - Customer Case Study

Ligentia Global, a Leeds-based freight forwarding firm with 500+ employees, needed a better way to handle highly variable customer data coming in different formats and quality levels. The inconsistent inputs were forcing custom development for nearly every customer and job, creating inefficiencies in their shipping and receiving workflows.

Chain.io helped Ligentia Global automate and standardize the flow of data from their TMS to their WMS using its shipping and receiving automation solution. As a result, Ligentia could deploy customer projects faster with fewer bugs and no risk of missed requests, while automating key steps like purchase order loading, booking approvals, warehouse receipt messages, pick requests, and ship confirmations.

Ligentia Global

Joe Harrison

Head of Business Technology