Case Study: Vienna AirportCity builds a connected business community with Chainels

How Vienna AirportCity went from business campus to business community

Vienna AirportCity, an international business campus in Austria, faced significant communication challenges due to its large and diverse tenant base. They lacked a direct channel to engage with the broad audience of employees, having only contacts for company leadership. To overcome this obstacle, they turned to the vendor Chainels and implemented its white-label Community app.

Chainels provided a personalized and comprehensive tenant experience platform, which included features for communication, event promotion, and a discounts module. The solution successfully built a strong community, integrating over 100 companies and 2,200 individuals within a year. This fostered collaboration, enhanced tenant satisfaction, and added value by stimulating the local economy, making Chainels the ideal fit for their strategic goals.

Vienna AirportCity

Stefan Kreuzhuber

Head of Digitalization & Marketing department for the Real Estate and Landside Management