Case Study: Magmaa achieves simpler communication and better community engagement with Chainels

How Chainels helps create a unique culinary experience at Magmaa

The culinary hub Magmaa, which houses nine independent restaurants and a bar in Nantes, faced operational challenges as it grew. Managing communication and event coordination between its diverse tenants and stakeholders became complex and inefficient. To achieve greater simplicity and autonomy, operations manager Coralie Durand turned to the Chainels tenant experience platform for a solution.

Chainels provided a centralized communication channel, streamlining daily operations and fostering community collaboration. The platform's features, including a newsfeed for announcements, event management tools, and request forms, empowered the Magmaa team to react quickly and keep all tenants informed. As a result, the vendor helped eliminate information delays and frustration, while its analytics tools allowed Magmaa to fine-tune its strategies and enhance engagement for its popular gastronomic and cultural events.

Magmaa

Coralie Durand

Operations Manager