Case Study: Leading Mechanical Systems Manufacturing Company achieves drastic product damage reduction with Chainalytics

Supply Chain Assessment and Packaging Redesign Drastically Reduces Damage for Leading Mechanical Systems Manufacturer

The Leading Mechanical Systems Manufacturing Company was experiencing a high volume of product damage claims, which led to retail markdowns, returns, rising reverse-logistics costs, and strain with its distributor. Chainalytics was brought in to help with a supply chain assessment and packaging redesign to identify where damage was occurring and how to reduce it.

Chainalytics evaluated the full supply chain, tested damage scenarios in the lab, and developed new packaging concepts and handling strategies tailored to the new operational flow. The result was a significant reduction in product damage and warranty claims, along with improved distributor relationships and an expanded partnership with Chainalytics across additional product offerings.