Case Study: Leading Home Goods Provider achieves 15% lower secondary labor costs with Chainalytics

Raising the Bar on Handling Standards Help Retailer Increase Profits

The Leading Home Goods Provider was facing rapid growth, rising secondary labor costs, and product damage caused by unclear handling requirements and weak vendor compliance across its supply chain. It engaged Chainalytics’ Packaging Optimization team to develop inbound packaging design standards and guidelines to better manage conveyable and non-conveyable items.

Chainalytics conducted site visits, defined non-conveyable categories, created packaging and compliance standards, and trained staff and suppliers on the new procedures. As a result, the company improved inbound efficiency and reduced secondary labor costs by over 15%, while also lowering damage and overall supply chain costs.