Case Study: Leading Medical Equipment Manufacturing Company reduces product damage with Chainalytics

Improved Packaging Strategy Greatly Reduced Product Damage for Leading Medical Equipment Manufacturer

The Leading Medical Equipment Manufacturing Company was facing high product damage rates after shifting production in North America, especially for a large, irregularly shaped patient care product. To improve safe handling and reduce shipping damage, the company engaged Chainalytics’ Packaging Optimization team to assess its packaging strategy and distribution flow.

Chainalytics designed and validated a new packaging approach centered on a custom “cradle pallet” solution, along with a pallet breakdown and kitting strategy at the distribution center. The updated design replaced an inefficient metal bracketing system and improved pallet protection, reducing damage rates by as much as 60% initially, with expectations for further improvement.