Case Study: Global Retailing Company improves seasonal forecasting and fill rate with Chainalytics

Chainalytics Helps Global Retailer Improve Seasonal Forecasting and Fill Rate

A Global Retailing Company was facing rapidly falling order fill rates, rising backorders, and declining on-shelf availability after implementing new forecasting and replenishment technology. With long vendor lead times and seasonal demand peaking, the company turned to Chainalytics’ Integrated Demand & Supply Planning team to quickly diagnose the issue and stabilize service levels.

Chainalytics analyzed sales orders, replenishment receipts, and forecast history, then worked with the technology provider to test alternative configurations and replenishment plans. The team identified flawed seasonality groupings and incomplete multi-echelon planning setup as the root causes, and delivered an action plan, monitoring dashboards, and optimized replenishment settings that restored order fulfillment and improved inventory allocation before the next cycle.