CGS
40 Case Studies
Case Study: Hadassah achieves seamless IT migration and 24/7 managed support with CGS
A CGS Case Study
Hadassah - Customer Case Study
Hadassah, a national charitable organization with offices across the country, needed to set up a network at a new location and secure a managed IT partner that met strict insurance requirements and could provide hosting, virtual desktop management, and 24/7 support near their offices. After evaluating options, Hadassah chose CGS to deliver high‑level IT services, including server hosting, virtual desktop management, proactive monitoring, and round‑the‑clock customer support.
CGS implemented hosting and virtual desktop services, local presence, and continuous monitoring and support, allowing issues to be detected and resolved proactively. The engagement with CGS delivered improved uptime and faster issue resolution, restored work‑life balance for Hadassah’s IT leadership, and gave the organization confidence that systems are monitored and fixed promptly.
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Hadassah
Lynn Blackwell
Director of IT Applications