Case Study: BCN Telecom achieves seamless scaling and unified cloud software management with CGS

BCN Telecom - Customer Case Study

BCN Telecom, a fast-growing telecom provider of voice, data, cloud and wireless services for multi-location businesses, faced scaling challenges from managing separate vendors for software, cloud and data support. To streamline operations and manage growth, BCN Telecom partnered with CGS for Microsoft Dynamics GP software upgrades and CGS cloud support, seeking an integrated, single-vendor solution.

CGS upgraded BCN’s software, migrated all data into the CGS cloud and has provided ongoing, scalable support—eliminating the need to coordinate multiple vendors. The CGS solution has kept BCN Telecom up to date for 12 years with “no issues,” reduced vendor-management overhead, and allowed BCN to focus on delivering excellent customer service.

BCN Telecom