CGS
40 Case Studies
Case Study: Alice and Olivia LLC achieves accurate inventory and reduced chargebacks with CGS BlueCherry Suite
A CGS Case Study
Alice and Olivia LLC - Customer Case Study
Alice and Olivia LLC, a New York–based omnichannel fashion brand with a $200M retail operation, 25 stores, an eCommerce site and placements in over 800 retailers, faced challenges with supply chain data accuracy, fulfillment errors and costly chargebacks. To address these issues, Alice and Olivia LLC partnered with CGS to implement the BlueCherry Suite.
CGS deployed BlueCherry (including ERP, BlueCherry Advanced Warehouse System (AWS), EDI and logistics) to validate orders, confirm shipping weights, track inventory and streamline retailer transactions. The BlueCherry Suite delivered accurate inventory and fulfillment, improved supply chain visibility and reduced chargebacks, giving Alice and Olivia LLC the data confidence and scalable platform to support continued growth.
Open case study document...