Case Study: Thermo Fisher Scientific reduces DSO by 40% and unifies A/R across disparate ERPs with Cforia Software

Thermo Fisher Scientific - Customer Case Study

Thermo Fisher Scientific, a global leader in life sciences with more than 30,000 employees and 132 divisions, faced a major A/R automation challenge: 67 disparate ERP systems inherited through acquisitions made the corporate-selected solution too costly and technically impractical to implement and support across the organization. The Shared Services Center needed a platform that could integrate heterogeneous systems quickly while reducing cost and IT dependency.

Cforia Software delivered a rapid implementation using its MC2/MD2 architecture, MI2 Report Writer and Real-Time Connectors to integrate multiple ERP systems, email and fax servers. The solution gave finance a unified view of customer payments, enabled cross-divisional Days Beyond Terms reporting, and let accounting build reports without IT — cutting monthly CFO prep from 1.5 days to under two hours. In the pilot Shared Service Center this approach lowered DSO by 40% in the first year and helped reduce the bad-debt reserve (reported improvements included a 56% reduction) while scaling across a complex IT environment.

Thermo Fisher Scientific

Elena Engram

Credit Manager