Case Study: Textron achieves real-time SAP integration and dramatic reduction in past-due receivables with Cforia Software

Textron - Customer Case Study

Textron, a diversified global industrial company with roughly $10.5 billion in revenue, 32,000 employees and well‑known brands (Bell, Cessna, Lycoming, etc.), faced a critical accounts‑receivable challenge: their incumbent vendor could not reliably synchronize data from Textron’s new SAP ERP, threatening Financial Shared Services operations. With divisions handling DOD contracts, they also needed a hosted solution that met strict security and availability requirements.

Cforia implemented its SAP‑certified connector and MC2/MD2 A/R automation platform in about ten weeks, loading eight years of historical transactions and providing a dedicated hosted environment. The near‑real‑time integration (99.99%+ uptime) enabled electronic delivery of statements to 30,000 customers, cut paper statements to under 500 per month, improved real‑time KPI tracking, simplified invoice reprints, met DOD security needs, and drove a dramatic reduction in >30‑day past‑due receivables.

Textron

Joyce Bain

Shared Services FI/CO Lead