Case Study: Cessna Aircraft Company achieves seven-figure reduction in outstanding receivables and $22K/month fee savings with Cforia Software

Cessna Aircraft Company - Customer Case Study

Cessna, the world’s leading general aviation company, faced major credit and collections friction from running billing across six ERP systems—SAP at corporate plus five disparate unit systems. Invoices were imported into SAP only as headers with new SAP invoice numbers, so customers and A/R staff saw different invoice identifiers; staff had to keep multiple legacy sessions open. An off-platform customer payment portal was also difficult for customers to use and generated high monthly bank fees.

Cforia implemented its SAP‑certified connectors, A/R Workbench and Customer Self‑Service Portal in a 14‑week project, consolidating billing data, enabling near‑real‑time synchronization, and hosting in a private cloud. The result was unified invoice visibility, a greater‑than‑seven‑figure reduction in outstanding receivables, a $22,000+ monthly reduction in bank fees, 65% portal adoption in year one, a 100% cash‑application automation rate for complex B2B payments, lower IT costs, and faster A/R processing (after a later acquisition Cessna reported half the headcount managing twice the revenue and 21 days lower DSO).

Cessna Aircraft Company

Kacee Clift

A/R Manager