Case Study: Etna Supply streamlines procurement and IT service operations with Cflow

Etna Supply streamlines procurement and IT requests with Cflow

Etna Supply, a distributor for plumbing, waterworks, and HVAC industries, faced operational challenges due to manual and fragmented procurement and IT service request processes. These processes, managed through emails and spreadsheets, created delays, limited visibility, and increased administrative effort as the company grew. To address these inefficiencies, Etna Supply sought a solution and implemented the no-code workflow automation platform from Cflow.

Using Cflow, Etna Supply automated and centralized its purchase request and IT order management workflows. The solution provided automated routing, real-time status tracking, and improved visibility, which reduced processing delays and administrative workload. The implementation resulted in more efficient procurement, better accountability across departments, and a scalable framework for future operational improvements.

Etna Supply