Case Study: Apelby Communications streamlines travel approvals with Cflow

Apelby Communications - Customer Case Study

Apelby Communications, a global telecommunications provider with offices across Europe and Africa, needed a better way to manage business travel requests for staff traveling to visit clients and prospects. The company wanted to streamline approvals, reduce the time spent chasing sign-offs, and ensure managers were automatically notified when requests needed attention. Cflow provided its workflow management platform to help modernize the process.

Cflow implemented a Business Travel Request approval workflow that let travelers submit trip details, costs, and supporting documents, then routed each request through automated, multi-level approvals with backup approvers available when needed. The solution also provided visibility for approvers and finance leaders, and sent instant email notifications once requests were approved. Apelby reported significant simplification of its travel request process and time savings, with Petra Kadacikova, Sales Operations Manager, noting that Cflow support is very helpful.

Apelby Communications

Petra Kadacikova

Sales Operations Manager