Case Study: FreshBooks launches Cezanne Learning successfully with user acceptance testing

FreshBooks launches Cezanne Learning to reach 80% adoption in two weeks

FreshBooks, a provider of cloud accounting software, faced challenges with its outdated learning management system (LMS), which was used solely for compliance, featured scattered content, and required heavy manual administration. To transform learning into a tool for long-term development, they partnered with Cezanne HR to implement its Cezanne Learning LMS.

Cezanne HR's solution was implemented via a user acceptance testing (UAT) pilot with 100 employees using real content during compliance season. This approach allowed FreshBooks to refine the platform before a full launch. The results were significant, with 80% of the company on the Cezanne Learning platform within two weeks. In the first month, over 1,000 tasks were completed on time and 88% of users found it easy to use.

FreshBooks