Case Study: TCW triples warranty reimbursement with Cetaris

TCW triples warranty reimbursement to $350,000 with Cetaris

TCW, a leading transportation and logistics company, struggled with a highly manual and inefficient process for tracking fleet maintenance warranties using their previous software. This labor-intensive system resulted in significant missed reimbursement opportunities and a lack of valuable data insights. To solve this, they implemented a fleet maintenance solution from Cetaris.

By choosing Cetaris, TCW automated its warranty tracking, which now flags warrantable parts and labor directly from work orders. This streamlined process tripled their warranty reimbursement, recovering approximately $350,000 in a single year, which equated to about $1,100 per truck. The solution from Cetaris also provided greater efficiency and critical data for analyzing maintenance operations.

TCW