Case Study: Pacific Western Transportation achieves 15 years of fleet maintenance excellence with Cetaris Fleet (Cetaris)

PWT celebrates fifteen years using Cetaris Fleet

Pacific Western Transportation (PWT), the largest privately‑owned people transportation company in Canada, faced the challenge of standardizing and modernizing fleet maintenance across multiple operating divisions after a corporate reengineering (Project Retorque) revealed variations and data gaps. To tackle this, PWT partnered with Cetaris and deployed Cetaris Fleet, an Enterprise Asset Management (EAM) solution, to drive better maintenance processes, data capture, and decision-making.

Using Cetaris Fleet, PWT established standardized job templates based on best practices and put a continuous‑improvement system in place across all maintenance locations. Over fifteen years of working with Cetaris, PWT has sharpened maintenance workflows, improved data quality for data‑driven decisions, and kept vehicles in top condition—realizing measurable improvements in efficiency, productivity and profitability while enhancing safety and service.

Pacific Western Transportation

Thomas Schmidt

Vice President of Information Technology