Case Study: Heyl Truck Lines increases warranty reimbursements by 990% with Cetaris

How Heyl Truck Lines increased warranty reimbursements by 990%

Heyl Truck Lines, an award-winning truck carrier based in Akron, Iowa, was looking for a maintenance software solution to integrate with McLeod Loadmaster and improve predictive and preventive maintenance, warranty reimbursements, and repair visibility. Before working with Cetaris, the team relied on a manual, memory-based process to identify and file warranty claims, making it easy for eligible warranty dollars to be missed.

Using Cetaris fleet maintenance software and its warranty module, Heyl Truck Lines was able to automate warranty identification and claims tracking across OEM, extended, and policy warranties. As a result, warranty reimbursements increased by 990% year over year and delivered an annualized warranty ROI of 133% in just over a year, with Heyl continuing to expand its maintenance and warranty recovery efforts with Cetaris.

Heyl Truck Lines

Ashley Den Ouden

Warranty Manager in Maintenance