Case Study: Siemens standardizes global services and boosts project margins with Certinia

Siemens processes 7,000 resource requests monthly with Certinia

Siemens Digital Industries Software faced the challenge of harmonizing its global operations across disconnected systems and autonomous regional teams. Rapid growth and acquisitions had led to fragmented processes, escalating administrative overhead, and information silos that hindered decision-making. To address this, Siemens selected Certinia and implemented its Professional Services (PS) Cloud solution.

By deploying Certinia's platform, Siemens unified its services delivery, resource management, and business processes on a single, agile system. The solution enabled Siemens to process 1,000 new opportunities and 450 new projects monthly while handling 7,000 resource requests. Certinia helped Siemens exceed its revenue targets annually, significantly improve billable utilization and project margins, and reduce administrative overhead through global process standardization.

Siemens