Case Study: NextView achieves unified operations and 12-month forecasting with Certinia

Nextview Thrives with Certinia, Enhancing Operations and Achieving a 30% Reduction in Weekly Meeting Hours

Nextview, a leading Salesforce consultancy in the Netherlands, faced significant scaling challenges due to their fragmented operations. Using disconnected systems like Excel and Exact Online, they struggled with limited visibility into their pipeline, resource utilization, and financial forecasting, which led to reactive decision-making. To address this, they initiated a digital transformation by adopting the Certinia Professional Services Cloud, Financial Management Cloud, and Services Estimator.

By implementing Certinia's solutions, which integrated seamlessly with Salesforce, Nextview created a unified operational hub. This provided real-time, 360-degree business visibility and enabled data-driven decisions. The results were substantial, including a 30% reduction in meeting hours, the ability to plan resource utilization 90 days in advance, and extending their revenue forecasting horizon from 3 to 12 months, positioning them for sustainable growth.

NextView

Dico Timmerman

Delivery Director