Case Study: Elastic automates core business processes with Certinia PS Cloud

Elastic automates and improves core business processes with Certinia

Elastic, the company behind the popular Elasticsearch software, faced significant challenges handling its rapid growth from 180 to 2,000 employees. Managing complex consulting projects, resource allocation, and financial tracking across numerous spreadsheets became inefficient and unsustainable. To address this, they turned to the vendor Certinia and implemented its Professional Services (PS) Cloud solution.

The Certinia PS Cloud solution, integrated natively with Salesforce, provided Elastic with a single source of truth for all customer and project data. This gave the company real-time insights into business performance and enabled more effective resource coordination. With Certinia, Elastic automated its cash flow process and gained the ability to manage its financials accurately across over 40 countries, which was a key factor in supporting its continued global expansion.

Elastic

Thom O'Connor

VP of Services