Case Study: Frontwave Credit Union achieves faster reimbursements and greater spend visibility with Certify

Frontwave Credit Union Improves Efficiency & Gains Oversight Using Certify

Frontwave Credit Union, a medium-sized banking enterprise, faced poor control over employee spend, no visibility into corporate card reconciliation, frequent data errors from manual entry, slow reimbursements and a lack of reporting and auditability to enforce policy compliance. These operational gaps drove the credit union to seek a cloud-based expense solution to improve accuracy, oversight and timeliness.

By implementing Certify by Emburse — leveraging features like instantAudit, receipt capture, automated report creation and a mobile app — Frontwave automated manual tasks, increased visibility into spend and ensured policy compliance. The credit union reported extreme satisfaction across use cases, achieved ROI in 4–6 months, saved over 10 hours/month, rated Certify best-in-class for key functions and gained better productivity, remote capabilities and employee morale.

Frontwave Credit Union

Carrie Foster

CFO