Case Study: Alliance Title & Escrow enhances wire fraud protection with CertifID

The Alliance Title & Escrow team loves the ease of CertifID and the protection it adds for clients

Alliance Title & Escrow, a title company in the Pacific Northwest, faced a significant threat from rampant wire fraud activity that put its clients' funds at risk. Their existing process of notifying customers about fraud via a welcome letter was no longer sufficient. Seeking a solution that wouldn't hinder their client service, Alliance turned to the vendor CertifID for its wire fraud protection platform.

The solution from CertifID provided a simple platform that integrated seamlessly with Alliance's existing ResWare workflow, requiring minimal training for the team. As a result, Alliance now uses CertifID to secure numerous transactions, and the company has seen dozens of situations where the platform prevented a wire fraud. The implementation of CertifID provided a massive reduction in legal liability and was described by their SVP as "life-changing."

Alliance Title & Escrow

Robin Aberasturi

SVP Escrow Services/Compliance