Case Study: Guaranty Commercial Title eliminates callbacks with CertifID

How Guaranty Commercial Title eliminates callbacks and creates operational zen with CertifID.

Guaranty Commercial Title, a title company, faced significant operational challenges and security risks due to their outdated process of verifying wire instructions. Their president, Wendy Ethen, was paying employees to repeatedly call and confirm details, which wasted both time and money. They needed a more efficient and secure solution, leading them to the vendor CertifID.

By implementing the CertifID platform, the company streamlined its operations. The solution eliminated the need for callbacks and manual checks of spreadsheets or documents. The result was a profound increase in operational efficiency and security, providing the team with confidence and peace of mind. Clients also found the CertifID system easy to use and were quickly sold on its value.

Guaranty Commercial Title

Wendy Ethen

President