Case Study: US County achieves centralized IT control and full estate visibility with Certero

US County - Customer Case Study

US County, the third most populous county in its state with 34 departments across six divisions and over 2,500 IT hardware assets, faced poor visibility into its estate, uncontrolled local admin rights, and fragmented software procurement that undermined security, licensing and a planned Windows 10 migration. After shortlisting vendors, the County selected Certero—deploying Certero for Enterprise ITAM (and Certero for Enterprise SAM)—because its unified platform, data quality and dashboards outperformed incumbents like SCCM.

Certero delivered a single, centralized inventory and management platform that gave the County an accurate view of installed software, license entitlements, software usage and security posture (e.g., devices without BitLocker, missing anti‑malware or with end‑user admin access). Using Certero, the County could track Windows 10 deployment via software installation counts to prioritize packaging and define standard application images, regain procurement and contract visibility, reduce security and licensing risk, and confidently govern its desktop estate.