Case Study: Leading Technology Company achieves automated, unified ITAM and SAM visibility with Certero

Leading Technology Company Swaps Out Incumbent SAM Tool for Certero’s Unified ITAM and SAM Solution

Leading Technology Company, a provider of digital transformation services for Fortune 1000 clients, was struggling with an incumbent SAM tool that suffered daily downtime, incomplete software reporting that forced heavy spreadsheet work, reliance on a third‑party agent deployer with no agentless server option, and limited hardware warranty tracking. They replaced the legacy solution with Certero — deploying Certero for Enterprise SAM and Certero for Enterprise ITAM on the Certero Unified Platform — to address these gaps.

Certero implemented unified ITAM/SAM with built‑in network discovery, native agent and agentless deployment, out‑of‑the‑box automation and SaaS connectors, delivering 99.9% uptime and real‑time visibility (including Office 365). The result was faster, automated reporting (no more laborious spreadsheets), dynamic reliable ELPs and alerts, elimination of maintenance lockouts, and immediate exposure of non‑compliance and license risk — reducing effort, lowering cost and giving the customer confidence to manage their IT estate differently.