Case Study: British Theatre Company achieves real-time hardware and software visibility with Certero for Enterprise SAM

Improving Visibility of Both Software and Hardware Within Their IT Estate Using Certero for Enterprise SAM

British Theatre Company, which employs over 1,050 staff and stages more than 19 productions a year, faced an IT asset challenge: a long-standing flat-file inventory that was out of date, error-prone, not based on ITIL standards, and unable to integrate with their ITSM. Seeking a standards-based ITAM/SAM solution, they selected Certero, implementing the Certero Management Platform via Certero for Enterprise ITAM and Certero for Enterprise SAM.

Certero, with Certero Professional Services, installed and configured the solution and within days delivered a detailed, real-time hardware and software inventory. The company now reports a 100% reliable view of live equipment, giving clear, up-to-date visibility across their estate and enabling forward planning; ongoing analysis of the data is expected to drive further efficiencies and cost reductions.