Case Study: East of England Ambulance Service improves visibility and compliance with CerteroX ITAM and SAM

East of England Ambulance Service gains full visibility across 130 sites with Certero

The East of England Ambulance Service NHS Trust, a major UK emergency service, faced significant challenges in managing its IT assets across 130 sites and a vast fleet of vehicles. Following a merger of three services, the organization lacked a single, dependable view of its hardware and software, relying on an inaccurate Microsoft SCCM system and manual processes that left them vulnerable to non-compliance and security risks. They turned to the vendor Certero for a solution using CerteroX ITAM and CerteroX SAM.

Certero implemented its platform to work alongside the existing SCCM infrastructure, extending visibility to remote and mobile devices like ambulance Toughbooks that were previously difficult to track. The deployment was phased and designed to avoid any disruption to critical emergency systems. The results were transformative, providing complete visibility within weeks. This led to improved cybersecurity, full license compliance, simplified audit preparation, and significant operational efficiencies by reducing manual workloads for the Trust.

East of England Ambulance Service NHS Trust