Case Study: Global Legal Firm achieves a single source of truth for ITAM and SAM with Certero

Global legal firm transforms ITAM and SAM ‘from noise and confusion into a source of the truth’

Global Legal Firm, a global legal services organization with around 4,000 devices, was struggling with fragmented IT asset and software data across multiple overlapping tools. Different teams owned different ITAM and SAM systems, creating silos, inconsistent counts, and no reliable single source of truth for hardware, software, mobile, or cloud assets. Certero was selected to help address these ITAM and SAM visibility issues, using CerteroX for Enterprise ITAM and CerteroX for Enterprise SAM.

Certero centralized data capture into one trusted platform, giving the firm live, user-friendly dashboards and centralized visibility across the entire IT estate. The result was faster, better-informed decisions, improved reporting for senior leadership, real-time BI, and stronger software license and technology value optimization. The organization also reduced operating overheads through Certero’s SaaS-hosted provisioning, and asset progress was updated every 24 hours, replacing hours of manual spreadsheet work with a reliable source of truth.