Case Study: NHS South West London achieves faster SAM maturity and £100k compliance savings with Certero

NHS South West London - Customer Case Study

NHS South West London ICB, serving residents across six London boroughs, needed better visibility and control over its software assets. Before working with Certero, the team relied on manual tracking, which made it difficult to understand their licensing position—particularly for Microsoft products—and increased compliance risk and cost. Certero’s ITAM, SAM, and SaaS connectors for Microsoft 365 and Adobe Creative Cloud were used to address these challenges.

Certero implemented a managed, hosted solution covering network discovery, ITAM, SAM, and SaaS optimization. The onboarding process cleaned and normalized asset data, producing an Effective Licence Position for Microsoft and enabling rapid action on compliance risks. As a result, NHS South West London ICB mitigated around £100k in potential Microsoft licensing exposure and accelerated SAM maturity by several years, with improved reporting, governance, and reduced operational risk.

NHS South West London

Reece Emson

ITAM Asset/ PSL Manager