Case Study: European External Action Service achieves faster delivery and cost savings with Cerri's Genius Project

Shortened timeframes and cost savings with optimized resource allocation and planning

The European External Action Service (EEAS), the European Union’s diplomatic service, faced growing IT responsibilities but lacked a centralized system to track project progress and budgets. Without a single source of truth, managers struggled to report reliably and plan for an increasing number and variety of activities.

Implementing Genius Project gave EEAS a single platform with integrated timesheets, improving visibility on workload and enabling optimized resource allocation—shortening timeframes and delivering cost savings. Standardized processes, robust tracking of progress and budgets, and a clearer global view of performance have improved planning, and the agency is now expanding use of the solution (including Gantt-based templates) to scale those gains.

European External Action Service