Case Study: Uniontown Hospital cuts third-party transcription costs by more than $200,000 annually with Cerner Dynamic Documentation

Transcription costs cut by more than an estimated $200,000

Uniontown Hospital in Uniontown, Pennsylvania partnered with Cerner and Continuous Advancement Services to address slow, costly documentation: providers were spending excessive time on notes and the hospital relied heavily on an expensive third‑party transcription service. Leaders sought a workflow change to improve timeliness, legibility and reduce transcription spend.

They implemented Dynamic Documentation for 185 users with four specialty workflows, plus training and Cerner coaching, ending reliance on paper notes and external transcription. The change produced immediate, estimated annual savings of about $206,000, delivered near‑real‑time, legible notes in the EHR, and improved clinician visibility and patient safety.

Uniontown Hospital

Karen Keniston

Director, Health Information Management